Shipping policy

Tantuk Shipping Policy

At Tantuk Himalaya Pragati Samiti, we are committed to ensuring that your handcrafted woolen products reach you with care and precision. Please review our shipping policy to understand how we process, ship, and deliver your orders.

 

 

Shipping Within India

  • Free Shipping: Enjoy free shipping on orders above ₹2000. For orders below ₹2000, a flat shipping fee of ₹120 applies.

  • Delivery Timeline: Orders are typically delivered within 5–10 business days after dispatch.

  • Dispatch Timeline:

    • Products in stock are dispatched within 72 hours of order placement.

    • Customized Orders: Customized orders are accepted via telephonic communication. Delivery timelines and any applicable shipping charges will be conveyed during the discussion.

  • Non-Working Days: Saturdays, Sundays, and public holidays are not considered in the dispatch or delivery timeline.

 

 

International Shipping

We currently do not offer international shipping. However, we plan to expand soon. Stay tuned!

 

 

Order Tracking

Once your order is dispatched, you will receive an Airway Bill Number (AWB) via email or SMS. You can track your shipment:

  • Directly through our courier partner's tracking page.

  • Using the tracking feature available on our website.

 

 

Possible Delays

Delivery timelines may vary during:

  • Peak seasons or festivals.

  • Unforeseen circumstances such as weather conditions, natural calamities, or courier service delays.

In such cases, our team will keep you informed and updated on the status of your shipment.

 

 

Duties & Taxes

  • All prices listed on our website include applicable taxes within India.

  • No additional duties will apply for domestic orders.

 

 

Returns & Exchanges

For information on initiating a return or exchange, please refer to our Returns & Exchange Policy.

 

 

Contact Us

If you have any questions or require assistance, our team is here to help. Feel free to reach out:

  • Email: tantuk.himalayas@gmail.com

  • Phone/WhatsApp: +91 9536369707

  • Working Hours: Monday–Saturday, 10:00 AM to 6:00 PM